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Customer Testimonials
Great Service Department, vehicle is always ready when promised . Great team. When there’s an issue they always let me know before proceeding with work,
I have a 1993 C4 Chevrolet Corvette 40th Anniversary edition. After a frustrating time of trying to find qualified C4 Corvette technician/mechanic, I finally hit the jackpot with Chevrolet of Watsonville's Service Department. My service rep, Alex Gil, is the consummate professional. He told me he had a C4 tech that was brilliant. I transported my car to them and they went through every system and then some to bring my Corvette up to today's safety standards, Alex bent over backwards to work with me, to seek out hard to find OEM and reproduced OEM products to keep ...
I continue to make the trip to Watsonville for the service. Always satisfied! Bought the Colorado new from Watsonville Chevrolet 8 yrs ago and have appreciated the customer service and quality work.
Watsonville Chevrolet. They did a fantastic job on my truck. Outstanding customer service. I had the gear oil changed in the differentials front and rear as I have a 4-wheel drive. In addition, I had the oil changed. They also lubed all needed areas underneath the truck. While I waited, I had a cup of coffee, relaxed and watched a little bit of television. I think the only thing that could have made it better was if Watsonville Chevrolet had some donuts to offer those who were waiting for their vehicles to be finished. That might be asking a little ...
Pablo was great and took care of all the repairs I needed which were a little complicated due to the rat nests found in the motor housing.
it’s unfortunate that I have to give one star. Completely awful every single experience I’ve ever had at this place and most recently with my last service they didn’t put engine oil in my car so my engine blew. I couldn’t even be helped from my service advisor Martin. I guess I was an inconvenience as I came in on a tow truck as he was spinning around in his office chair on his lunch break. This is a joke. It’s filled with inconsistency, recklessness, unprofessionalism and flat out rude people, don’t risk your ...
Always professional and friendly and does clean job on any work done to my truck.
Great Customer service!!!!!! highly recommended for all your vehicle needs . Alex the Service Advisor is Great he Explains earthing you need to know and is very patience and Cool!!!
I went in to look for a car and was greeted by Flor Simon and Armando they are very good at what they do and assured me that they would make sure i was comfortable and happy with the car i would be getting and they did in fact go above and beyond thank you guys if your looking for a vehicle go by and see them
I completed the Contact Us form on the website and asked one simple question for a specific vehicle I was interested in. It has been 5 days and I have received dozens of automated spam emails including emails about vehicles I have no interest in. I still have not received a response to my one question. Communication is a very important trait for a car dealer.
I have less then 2,000 miles on my 2019 Chevrolet High Country 4X4 that I bought New from Chevrolet of Watsonville on 2/8/2020 (My Home Town) and Alex Gil had the Service done to my High Standards ! Thank You.
Terrible service! Canceled appointment when we were 45 minuets away. We live 2 hours away. They told us the Company Owner took the car for personal use to come the next day. So unprofessional. Adding miles to a vehicle for personal use is unacceptable especially since there was an appointment to test drive the vehicle.
Great work. Prompt and friendly service. 15 years bringing my vehicles. I continue to recommend others.
I bought a 2020 SIlverado 1500 RST from Graciano Valencia & Armando Castellanos and they were both great to work with! I drove over 4hrs to the dealership since they were able to give me such a fair price on the new truck and my trade in. No other dealer could beat them-and believe me- I tried! They were honest and made sure to follow through with what they told me. It was one of the easiest vehicle purchases I have ever had. I would definitely feel comfortable recommending them and the dealership to all of my friends and family.
I came to get my truck for a 15k mile maintenance and an auto detail. During this service Work, they somehow crashed my car, destroyed the Quater Rear Panel and then when I picked it up they denied responsibility, I had to take them to court and they conviently did not have video footage of that day. The dealership owners, Mr Melvin Cooper, only called me back after several days of trying to reach him and threatening to take him to civil court, and told me that there was nothing he could do and nothing I could prove! Essentially they ...
Set up an appointment on Friday for Sunday morning. The vehicle i was interested in was sold Saturday which is understandable. What is not is that I drove 3 hours with a pregnant wife to see a vehicle that was no longer available. A simple phone call would have solved this issue. Once at the lot, service was poor and was not greeted for 15 minutes. The sales manager Dj or Aj tried to convince me into a new vehicle, his effort was half assed and an apology was never given only the excuse that they can not hold the vehicle. Poor ...
I had an excellent experience with Graciano when searching for a car lease. He was extremely friendly, easy to work with, knowledgeable, and decent. His high level of professionalism and care was the reason I chose to drive all the way to Watsonville to review their offer. I highly recommend Graciano Chris, Jose, and their colleagues to anyone looking for genuinely friendly, fair, and knowledgeable people to help you choose a car. Two thumbs up!
My wife and I purchased a 2014, 40,000 dollar car in February. I can't tell how excited we were to be bringing home this amazing car but after only 3 months i started to discover little defaults on the car. The plastic window moldings were pealing off, 2 of the tires after my first rotation were bald on the inside of the tire. let me remind you, I had the car for 3 months. The dealership called me almost three months for an oil change and tire rotation. I was happy to take it in because we were about to drive on our first ...
Armando went above and beyond, we flew in from Los Angeles to purchase our first new chevy cruze. The drive home was nice and smooth. Thank you to all his staff for the welcoming and help, may God bless everyone. #teamwork
Graciano Valencia went above and beyond helping me get not only what I wanted but at a great deal! I'm still so in love with my car and very satisfied with the communication and overall everything about this car buying experience 🙂
I cannot say enough good things about these guys. I was a young woman buying my first car, and it would have been very easy for them to take advantage of my situation. This was not at all the case. They were very patient and answered every one of my questions without making me feel stupid. Bob didn't pressure me at all, unlike most salesmen. They worked with me every step of the way, and I could not be more grateful. The icing on the cake was when Melvin called me a few days after I had bought the ...