Rick pretends prices are low, but they secretly sneak extras into contracts, falsely claim add ons are state mandated, charge bogus smog fees on 2023 models, and jack up interest rates for profit. They even push Star Guard and Safe Cat, saying RAV4s ‘need it’ because they’re the #1 stolen vehicle which is false, illegal, and absolutely not mandatory by the state. Total scammers and an embarrassment to GM

I brought my vehicle in for a simple oil change and was told a driver would pick me up once it was ready. I don’t know if the driver ever showed up because they took forever, so I had to scramble to find someone else to give me a ride, and as a result, I was late to work. Completely unprofessional. On top of that, no one took the time to explain what additional work my vehicle supposedly needed. Just vague paperwork with no real communication. If this is how they treat their customers, I won’t be coming back

Great Service Department, vehicle is always ready when promised . Great team. When there’s an issue they always let me know before proceeding with work,

I have a 1993 C4 Chevrolet Corvette 40th Anniversary edition. After a frustrating time of trying to find qualified C4 Corvette technician/mechanic, I finally hit the jackpot with Chevrolet of Watsonville's Service Department. My service rep, Alex Gil, is the consummate professional. He told me he had a C4 tech that was brilliant. I transported my car to them and they went through every system and then some to bring my Corvette up to today's safety standards, Alex bent over backwards to work with me, to seek out hard to find OEM and reproduced OEM products to keep my 'Survivor' as original as possible. I can't thank Alex and his crew enough for their professionalism, work ethic, and customer service care beyond anything that was expected. I will continue to only use Chevrolet of Watsonville for all my car needs from this point forward. You won't be disappointed, bur quite the opposite. Geoffrey W. Scotts Valley, CA

I continue to make the trip to Watsonville for the service. Always satisfied! Bought the Colorado new from Watsonville Chevrolet 8 yrs ago and have appreciated the customer service and quality work.

Watsonville Chevrolet. They did a fantastic job on my truck. Outstanding customer service. I had the gear oil changed in the differentials front and rear as I have a 4-wheel drive. In addition, I had the oil changed. They also lubed all needed areas underneath the truck. While I waited, I had a cup of coffee, relaxed and watched a little bit of television. I think the only thing that could have made it better was if Watsonville Chevrolet had some donuts to offer those who were waiting for their vehicles to be finished. That might be asking a little bit too much, but never hurts to ask. Overall, I'd give them a perfect 10 score. As for my service advisor, Alex is just super fantastic. There's nobody that I'd rather go to when it comes to servicing my vehicle. Thank you, Alex, for a fantastic job.

Pablo was great and took care of all the repairs I needed which were a little complicated due to the rat nests found in the motor housing.

it’s unfortunate that I have to give one star. Completely awful every single experience I’ve ever had at this place and most recently with my last service they didn’t put engine oil in my car so my engine blew. I couldn’t even be helped from my service advisor Martin. I guess I was an inconvenience as I came in on a tow truck as he was spinning around in his office chair on his lunch break. This is a joke. It’s filled with inconsistency, recklessness, unprofessionalism and flat out rude people, don’t risk your money your vehicle or your time at this Establishment.

Always professional and friendly and does clean job on any work done to my truck.

Great Customer service!!!!!! highly recommended for all your vehicle needs . Alex the Service Advisor is Great he Explains earthing you need to know and is very patience and Cool!!!

I went in to look for a car and was greeted by Flor Simon and Armando they are very good at what they do and assured me that they would make sure i was comfortable and happy with the car i would be getting and they did in fact go above and beyond thank you guys if your looking for a vehicle go by and see them

I completed the Contact Us form on the website and asked one simple question for a specific vehicle I was interested in. It has been 5 days and I have received dozens of automated spam emails including emails about vehicles I have no interest in. I still have not received a response to my one question. Communication is a very important trait for a car dealer.

I have less then 2,000 miles on my 2019 Chevrolet High Country 4X4 that I bought New from Chevrolet of Watsonville on 2/8/2020 (My Home Town) and Alex Gil had the Service done to my High Standards ! Thank You.

Terrible service! Canceled appointment when we were 45 minuets away. We live 2 hours away. They told us the Company Owner took the car for personal use to come the next day. So unprofessional. Adding miles to a vehicle for personal use is unacceptable especially since there was an appointment to test drive the vehicle.

Great work. Prompt and friendly service. 15 years bringing my vehicles. I continue to recommend others.